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GL Balance Mismatch For two branches in production (Doc ID 2585645.1)

Last updated on SEPTEMBER 18, 2019

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.0.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.0.3 version, Production Support-CET

ACTUAL BEHAVIOR
---------------
EOD abort with ED-12001 for two branches

EXPECTED BEHAVIOR
-----------------------
EOD Abort should not happen.

STEPS
-----------------------
The branch code of the customer account was changed mid way and hence causing mismatch between old and new branch. 

BUSINESS IMPACT
-----------------------
GL balances do not match and hence the balance sheet mismatch occurs. 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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