GL Balance Mismatch For two branches in production
(Doc ID 2585645.1)
Last updated on SEPTEMBER 18, 2019
Applies to:
Oracle FLEXCUBE Universal Banking - Version 12.0.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.0.3 version, Production Support-CET
ACTUAL BEHAVIOR
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EOD abort with ED-12001 for two branches
EXPECTED BEHAVIOR
-----------------------
EOD Abort should not happen.
STEPS
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The branch code of the customer account was changed mid way and hence causing mismatch between old and new branch.
BUSINESS IMPACT
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GL balances do not match and hence the balance sheet mismatch occurs.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |