My Oracle Support Banner

Why Forgot Username Functionality Does Not Give Error Message On Providing Wrong "Email"? (Doc ID 2586848.1)

Last updated on APRIL 26, 2023

Applies to:

Oracle Banking Digital Experience - Version 19.1.0.0.0 and later
Information in this document applies to any platform.

Goal

Forgot Username does not give proper error on providing wrong "Email".  Instead OTP screen is displayed to the user.
Why is there no specific error given?
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.