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Channel In Session Summary Is Shown As "Desktop Browser" For The Transactions Done From IPhone App (Doc ID 2587795.1)

Last updated on SEPTEMBER 10, 2020

Applies to:

Oracle Banking Digital Experience - Version 18.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Session Summary shows channel as "Desktop browser" for the transactions done from IPhone App. 

 

EXPECTED BEHAVIOR
-----------------------
Session summary should show channel as mobile client in channel type.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Login with corporate customer.
Click on Left Menu. Select Session summary. Under channel it shows Desktop browser.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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