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PROBLEM : Webservice : Dr And Cr GLs Wrongly Updated Through Webservice (Doc ID 2588305.1)

Last updated on OCTOBER 06, 2019

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.4.0.0.0 version, Production Support-SET

ACTUAL BEHAVIOR
---------------
Dr and Cr GLs wrongly updated through Webservice

Three accounts create through web services with wrong Dr and CR GL for the same. Due to this, wrong GL balances in reflecting in the daily reports. User requested for data patch script to populate correct GLs for these impacted accounts.


EXPECTED BEHAVIOR
-----------------------
When any CASA account is created through web services, correct DR & CR GLs should be sent from interface system.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a CASA account through web services request having wrong DR & CR GLs.
2. Login to FCUBS application and validate DR & CR GLs in STDCUSAC screen, for these newly created accounts.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, balance for the impacted CASA accounts is reporting to wrong GLs and impacting overall GL balance reporting.

Changes

 N/A

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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