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Unable to authorize income/expenditure code maintenance - ST-IE-01 (Doc ID 2589012.1)

Last updated on SEPTEMBER 18, 2019

Applies to:

Oracle FLEXCUBE Universal Banking - Version 3.4 and later
Information in this document applies to any platform.

Symptoms

On : 3.4 version, Production Support-SET

When attempting to authorize the customer maintenance
the following error occurs.

ERROR
-----------------------
ST-IE-01 : Only authorized records can be unlocked


STEPS
-----------------------
While trying to authorize the customer maintenance after updating import/export code in user defined field above error is displayed.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users will be unable to book any contract for the particular customer as it is appearing in unauthorized stage.

Cause

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In this Document
Symptoms
Cause
Solution


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