Missing External Reference For Reversal Event In RT Module
(Doc ID 2589859.1)
Last updated on JUNE 21, 2021
Applies to:
Oracle FLEXCUBE Universal Banking - Version 12.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.3 version, Implementation Support
ERROR
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For the transaction which is created from Flexswitch, when it is reversed the external_reference_no is going as NULL in actb_daily_log
STEPS
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The issue can be reproduced at will with the following steps:
1. Transaction needs to be created from flexswitch.
2. Reverse the transaction, and check the external ref field in actb_daily_log table.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |