RTGS Transaction Initiated by NRE Users Fails Due to Incorrect SENDTORECEIVER1 Request Tag Value (Doc ID 2590317.1)

Last updated on AUGUST 19, 2020

Applies to:

Symptoms

On :  18.1.0.0.0 version, Production Support

ACTUAL BEHAVIOR  
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SENDTORECEIVER1 Request tag contains /FAST/FAST when an NRE User Initiates an RTGS Transaction, due to which the Transaction fails at Core banking

EXPECTED BEHAVIOR
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SENDTORECEIVER1 Request should contain /NRE/NRE when an NRE Customer Initiates an RTGS Transaction.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login into OBDX Application and Initiate an RTGS Transaction (the customer should be an NRE Customer)
2. Complete the Transaction and check the Request xml being sent to Core Banking
3. SENDTORECEIVER1 Request tag contains /FAST/FAST

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, NRE users cannot initiate an RTGS Transaction.

Changes

The only change that triggers this Issue is that the Particular User in Question  is an NRE User

Cause

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