Error While Initiating Internal Transfer showing "System cannot process the request"
(Doc ID 2591321.1)
Last updated on JUNE 16, 2021
Applies to:
Oracle Banking Digital Experience - Version 19.1.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
Error while initiating internal transfer showing "System cannot process the request"
ERROR
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System cannot process the request
STEPS
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The issue can be reproduced at will with the following steps:
1. Log in to application as Retail user
2. Go to payments
3. Initiate Internal transfer
4. Input all the fields and initiate the transfer
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot initiate an internal transfer.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |