On "Dashboard", Download Account Summary Not Working For Corporate User For CASA Accounts
(Doc ID 2592350.1)
Last updated on JUNE 16, 2021
Applies to:
Oracle Banking Digital Experience - Version 19.1.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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on "Dashboard", Download Account Summary is not Working for Corporate User for CASA Accounts
EXPECTED BEHAVIOR
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Download Account Summary should work for Corporate User for CASA Accounts
STEPS
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The issue can be reproduced at will with the following steps:
1. Log in with corporate User-> on "Dashboard" click on Account tile --> click on Download Button
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot able to download account summary.
Changes
 bankLogoUrl and bankLogoDarkURL was not configured correctly in property files hence account summary was not getting downloaded.
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |