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Help Page for Mobile Applications is Not Getting Loaded and Displays ERROR PAGE (Doc ID 2592357.1)

Last updated on SEPTEMBER 10, 2020

Applies to:

Oracle FLEXCUBE Direct Banking - Version DB 12.0.1 to DB 12.0.3 [Release DB 12]
Information in this document applies to any platform.


On Login screen of Android and iPhone mobile application, there is a help menu that contains FAQ link which when clicked it is not loading the FAQ page and showing ERROR PAGE. 

This issue occurs for mobile application users (For Android and iPhone)

ERROR PAGE is coming on FAQ Screen.


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