My Oracle Support Banner

Additional Field Value For Customer in Auxiliary Tab cannot be entered for existing accounts (Doc ID 2592455.1)

Last updated on SEPTEMBER 27, 2019

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.0.1 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Bank can input Additional field value in Auxillary tab in customer (STDCIF) screen for new customers. However this is not possible for existing customers


EXPECTED BEHAVIOR
-----------------------
Bank should be able to input Additional field value in Auxillary tab in customer (STDCIF) screen for existing customers


STEPS
-----------------------
The issue can be reproduced with the following steps:

1. Go to STDCIF screen
2. Go to Auxiliary Tab
3. Try to amend/input Additional Fields values for old/Existing customers



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.