Card payment transaction from branch is posted with incorrect local currency equivalent (Doc ID 2594200.1)

Last updated on JUNE 21, 2021

Applies to:

Symptoms

ACTUAL BEHAVIOR
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Card payment transaction is saved with incorrect LCY amount

EXPECTED BEHAVIOR
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Local currency equivalent amount of the transaction should be in concurrence with the exchange rate input

STEPS
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The issue can be reproduced at will with the following steps:
1. Create a teller transaction with transaction currency as foreign currency SAR
2. Input other details of exchange rate or offset amount details
3. Save and authorize the transaction
4. Check the accounting entries

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, Incorrect amount is credited to the local currency GL

Changes

Cause

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