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Unable to liquidate loan contract - LD-STS003 (Doc ID 2594369.1)

Last updated on OCTOBER 09, 2019

Applies to:

Oracle FLEXCUBE Universal Banking - Version 3.4 and later
Information in this document applies to any platform.

Symptoms

On : 3.4 version, Production Support-SET

When attempting to liquidate the loan contract,
the following error occurs.

ERROR
-----------------------
LD-STS003 - Unhandled exception in status processing function.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Select a customer which is in normal status
2. For the said customer select a contract having user_defined_status as null
3. Ensure contract is having both principal and interest outstanding.
4. Try to liquidate the contract in payment input option.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue,
1. If loan is not liquidated for principal, system will charge additional interest for the given day.
2. If loan is not liquidated for interest, system will charge overdue interest for the given day.

Cause

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In this Document
Symptoms
Cause
Solution


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