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Party Account Mapping Shows One Current & Savings Account. However When User Drills Down, There Are No Accounts To Select. (Doc ID 2594460.1)

Last updated on NOVEMBER 28, 2019

Applies to:

Oracle Banking Digital Experience - Version 18.2.0.0.0 to 18.2.0.0.0 [Release 18]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Unable to map account at party level for specific user. This is observed for the migrated users only

When user goes to map the account at Party Level,  user can see one account Current & Savings Account. However when user drills down, there are no accounts to select.

EXPECTED BEHAVIOR
-----------------------
Admin user should be able to do party account mapping.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in as admin user
2. Go to Party account access.Enter the partyid of affected user.
3. Select the partyid and proceed. Try to select the accounts to mapped for the partyid. 


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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