Soft Token Verification Still Appearing In Other Transaction Screen If User Didn't Cancel Operation (Doc ID 2594758.1)

Last updated on JUNE 16, 2021

Applies to:

Symptoms

ACTUAL BEHAVIOR
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Soft Token Verification still appearing in other transaction screen if user didn't cancel operation

EXPECTED BEHAVIOR
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Soft Token Verification should not appear on the transaction where it is not set.

STEPS
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The issue can be reproduced at will with the following steps:
1. Log in as retail/Corporate User
2. Initiate a self/internal Transfer
3. Please enable Soft-token for these transaction
4. Click on confirm button
5. A screen will come to enter the soft token i.e Verification screen
6. If user does not press cancel button and again go to menu and click on favorites transaction >> Screen to write soft token is still coming on favorites screen.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users can see Soft Token Verification on favorites screen.

Changes

Cause

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