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Session Timed Out Dialog Box is Not coming on Session Expired (Doc ID 2594812.1)

Last updated on OCTOBER 01, 2019

Applies to:

Oracle Banking Digital Experience - Version 18.2.0.0.0 to 18.2.0.0.0 [Release 18]
Information in this document applies to any platform.

Symptoms


Session Time out message is not shown  on screen after user session get expired.

ERROR
-----------------------
"Access Denied" Error is coming for a second and land on login page without showing session expired message


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to user application
2. Stay inactive
3. After some time session will expired and blank dashboard page will display and click of any menu would redirect to login page.

BUSINESS IMPACT
-----------------------
It will cause confusion for end user why page navigated back to login page without any warning or error.

Cause

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In this Document
Symptoms
Cause
Solution
References


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