My Oracle Support Banner

No Data Available On Screen When Corporate Admin User Changing The Role To Approver (Doc ID 2594922.1)

Last updated on NOVEMBER 12, 2019

Applies to:

Oracle Banking Digital Experience - Version 19.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
No Data available on screen when Corporate Admin user changing the Role to Approver

On screen no data available under Pending for Approval widget.


EXPECTED BEHAVIOR
-----------------------
Data should be available under Pending for Approval widget when Corporate Admin user changing the Role to Approver.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Log in as corporate admin.
change the role to Approver from AdminApprover role

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see data in pending for approval widget when changing role from AdminApprover to Approver.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.