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FCIS_User Unable To View Units On FCIS Screen (Doc ID 2595260.1)

Last updated on OCTOBER 16, 2019

Applies to:

Oracle FLEXCUBE Investor Servicing - Version 6.1 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
---------------
User have captured RTA transfer-in transaction and authorized the same. But still the units are not reflecting for the respective UH in Consolidated inquiry screen.

EXPECTED BEHAVIOR
-----------------------
After capturing transfer in the units should be reflecting for the UH in consolidated inquiry screen.

STEPS
-----------------------
1) Capture a RTA transfer in transaction and authorize the same
2) Check the unitholder balances in the consolidated enquiry screen.


BUSINESS IMPACT
-----------------------
Due to the issue users are not able to view or utilize the units in the fund.

Cause

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In this Document
Symptoms
Cause
Solution


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