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Internet Banking Transaction Authorization Been Rejected During End Of Day (Doc ID 2596080.1)

Last updated on OCTOBER 05, 2019

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.0.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Internet banking Transaction authorization been Rejected during End Of Day

Some transaction in internet Banking , whereby the initiator initiates the transaction around 16:30PM which is a normal working hours and the authorizer wants to authorize during  End Of Day (19: 39PM ) are been rejected


EXPECTED BEHAVIOR
-----------------------
System  should allow the transaction they way it works for ATM/POS.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Initiate an Internal Fund Transfer via FCDB transaction  during normal working hours and authorize the same during EOD
2. System throws GW-ROUT0007 error 


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot settle  transactions on that particular day. 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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