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What is the use of Unique Reference Number Field In System Generated Email (Doc ID 2596102.1)

Last updated on NOVEMBER 17, 2019

Applies to:

Oracle Banking Digital Experience - Version 18.1.0.0.0 and later
Information in this document applies to any platform.

Goal

What is the use of Unique Reference Number Field In System Generated Email?


User performs below steps:

 1. Go to Forgot password or any OTP related transaction
 2. Get the system generated email as below

"Your One time password (OTP) for Login is XXXXXXXX. This can be used only once and is valid for 15 minutes. Your unique reference number is xxxx"

What is the purpose of showing unique reference number to user and if useful, then how a bank admin can use this reference number?
 

Solution

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Goal
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