DL contract status is displayed as closed, even if the contract is reversed. (Doc ID 2596492.1)

Last updated on OCTOBER 10, 2019

Applies to:

Goal

On : 12.0.3 version, Production Support-SET

SDL contract status is displayed as closed, even if the contract is reversed.

Steps:

1) Book a DL contract and authorize the same.
3) Reverse the contract and and authorize the reversal event.
4) Check contract status in DLDTRONL screen.

Actual :
Even if the DL contract is reversed, contract status is displayed as Closed in DLDTRONL screen.

Expected :
For a reversed contract, system should populate contract status as Reversed in DLDTRONL screen.
 

Solution

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