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Outbound MT103 Cancellation For NACK Is Not Reversing The Accounting (Doc ID 2596495.1)

Last updated on MAY 22, 2020

Applies to:

Oracle Banking Payments - Version 14.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.3.0.0.0 version, Implementation Support

ACTUAL BEHAVIOR
---------------
Reversal Accounting entries are not getting populated when cross border transaction get cancelled.

EXPECTED BEHAVIOR
-----------------------
Reversal Accounting entries should get populated when cross border transaction get cancelled.

STEPS
-----------------------
The issue can be reproduced with the following steps:
1. Create a manual cross border transaction and get it liquidated
2. Process SWIFT NACK for the same record and validate the Acknowledgement Status
3. Acknowledgement Status is updated to rejected
4. Cancel the record from PXSOVIEW (Outbound Cross Border Payments View Summary) and Transaction status is updated to Cancelled
5. Validate the Accounting entries

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, reversal accounting entries were not passed even after the transaction got cancelled.

Cause

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In this Document
Symptoms
Cause
Solution
References


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