Transaction Status Updated As 'Cancelled' Upon PEND Receipt For The 2nd Sanction Request
(Doc ID 2598420.1)
Last updated on DECEMBER 18, 2020
Applies to:
Oracle Banking Payments - Version 14.3.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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Transaction status updated as 'Cancelled' upon PEND receipt for the 2nd sanction request in Oracle Banking Payments
The transaction is marked as "Cancelled" upon receipt of PEND response, which is incorrect
EXPECTED BEHAVIOR
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The transaction should not be marked as "Cancelled" upon receipt of PEND response
STEPS
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The issue can be reproduced at will with the following steps:
1) Inject a payment in Oracle Banking Payments
2) The payment will move into SC queue
3) PEND response is received from Sanction
4) FAIL response is received from Sanction
5) Upon cancellation in Oracle Banking Payments, the 2nd sanction request is generated by system
6) PEND response is received from Sanction
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |