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"No Account Available" Message Appears on Widget for User for Whom TD Account Are Not Mapped but CASA Accounts Are Mapped (Doc ID 2599563.1)

Last updated on NOVEMBER 12, 2019

Applies to:

Oracle Banking Digital Experience - Version 18.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
If no TD accounts mapped to the user then all account widgets in the user dashboard are showing "no accounts available" message even though CASA and other accounts mapped.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Map CASA accounts but do not map any TD accounts to the user.

2. Log in with this user.

3. Observe that  "no accounts available" message is appearing on widgets.




Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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