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Login Page Does Not Get Rendered Properly After Timeout (Doc ID 2600204.1)

Last updated on JUNE 16, 2021

Applies to:

Oracle Banking Digital Experience - Version 19.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Log in Page does not get rendered properly when user accesses OBDx Application after timeout.


EXPECTED BEHAVIOR
-----------------------
Log in page should get rendered properly

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Log in as retail User---> leave that tab idle for 15 minutes so that it get timeout because of inactivity --> try to logout/or do the transaction ---> it will redirect to login


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see the log in page properly.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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