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Back Button On Alert Details Screen Always Redirects User To First Page of The Alert List (Doc ID 2600713.1)

Last updated on OCTOBER 24, 2019

Applies to:

Oracle Banking Digital Experience - Version 18.3.0.0.0 to 18.3.0.0.0 [Release 18]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
User navigates to second page of the Alert Listing screen and opens description page of a particular alert. When clicked on back button on the description page, user is redirected to first page of alert listing. 

EXPECTED BEHAVIOR
-----------------------
The back button should take the user to the previous state. Which means, if alert details screen was appeared after clicking on one alert in 'N'th page, then the back button should take him/her back to 'N'th page, instead of 1st Page.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Prerequisite - User should have enough alerts so that alert listing should spread across more than one page.
2. Go to alerts screen.
3. Go to page 2.
4. Click on any alert. Details will be shown. Now click 'Back' button.
5. Observe that instead of going back to page 2, user is redirected to page 1.

BUSINESS IMPACT
-----------------------
User experience is being hampered and he/she needs to navigate again to the page manually from where he/she invoked the details screen previously.
Affected Users: All user

PRODUCT VERSION IN WHICH ISSUE IS OBSERVED
-----------------------------------------------------------
Oracle Banking Digital Experience 18.3.2.0.0

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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