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Email Alerts Failure (Doc ID 2601509.1)

Last updated on JUNE 16, 2021

Applies to:

Oracle Banking Digital Experience - Version 18.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
 Email Alerts are not being sent to the registered Email IDs.

EXPECTED BEHAVIOR
-----------------------
Email Alerts should be received at the registered Email IDs.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Initiate any payment/add payee transaction.
2. After successfully completing the transaction, user should receive en email alert.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot receive email alert.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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