Filters For ATM/BRANCH Locators Are Not Working As Expected (Doc ID 2601638.1)

Last updated on JUNE 16, 2021

Applies to:

Symptoms

ACTUAL BEHAVIOR
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Filters for ATM/BRANCH Locators are not Working as Expected

Filter option is not giving proper results when user attempts to refine the search results for Branches located in a certain area according to services offered.

1- System mark all the service.
2- Branches count in the chosen area is not correct.
3- Icons on the map changes to (ATMs and Branches).


EXPECTED BEHAVIOR
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1- System should mark the clicked-on service.
2- the search results get filtered according to the user choice.

STEPS
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The issue can be reproduced at will with the following steps:
Scenario:
1- Access OBDX Home Page.
2- From Toggle Menu, access ATM/BRANCH Locator.
3- Choose "Branch" and Type in the designated Search Field an Area.
4- Click on the Filter Icon and attempt to click on one of the services offered.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot click on specific services in the ATM.

Changes

Cause

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