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When User Tries To View Outward Guarantee, Application Shows Error Message "System cannot process the request currently." (Doc ID 2602631.1)

Last updated on OCTOBER 24, 2019

Applies to:

Oracle Banking Digital Experience - Version 18.3.0.0.0 to 18.3.0.0.0 [Release 18]
Information in this document applies to any platform.

Symptoms

When user tries to view Outward Guarantee, application show error "System cannot process the request currently." on the screen. Logs show below error recorded:

This issue is observed when OBDx is integrating with non-Flexcube host.



ERROR
-----------------------
RuntimeException from list for bankGuaranteeDTO 'com.ofss.digx.app.tradefinance.dto.bankguarantee.BankGuaranteeDTO@5afb879a'[[
java.lang.ClassCastException: com.ofss.digx.app.tradefinance.dto.bankguarantee.BankGuaranteeDTO cannot be cast to com.ofss.digx.app.tradefinance.dto.letterofcredit.LetterOfCreditGuaranteeDTO


BUSINESS IMPACT
-----------------------
Due to this issue, users cannot view the "View Outward Guarantee"

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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