My Oracle Support Banner

Incoming SDD Reversal Details are not getting captured during Processing of Pacs.007 (Doc ID 2603614.1)

Last updated on OCTOBER 30, 2019

Applies to:

Oracle Banking Payments - Version 14.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Non Urgent payments Incoming SDD Reversal details are not capturing upon processing pacs.007

 
EXPECTED BEHAVIOR
-----------------------
Reversal details should be captured as part of Exception tab

STEPS
-----------------------
The issue can be reproduced with the following steps:
1) Process pacs.003 and contract should be liquidated
2) Process pacs.007 with matched record details
3) Validate the Reversal details as part of Exception tab

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot verify the Reversal of the transaction

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.