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The Account Total Does Not Match On The Overview Screen (Doc ID 2603639.1)

Last updated on NOVEMBER 13, 2019

Applies to:

Oracle Banking Digital Experience - Version 18.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
---------------
On Account overview screen total number of accounts count is wrong

EXPECTED BEHAVIOR
-----------------------
Correct accounts count should be shown in overview screen

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to dashboard
2. Go to accounts overview widget
3. Check the total accounts count

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users getting confused with the total number of available accounts.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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