My Oracle Support Banner

The Account Total Does Not Match On The Overview Screen (Doc ID 2603639.1)

Last updated on JUNE 16, 2021

Applies to:

Oracle Banking Digital Experience - Version 18.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
---------------
On Account overview screen total number of accounts count is wrong

EXPECTED BEHAVIOR
-----------------------
Correct accounts count should be shown in overview screen

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to dashboard
2. Go to accounts overview widget
3. Check the total accounts count

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users getting confused with the total number of available accounts.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.