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User Having No Credit Cards Associated Receives Timeout On Dashboard (Doc ID 2604049.1)

Last updated on JUNE 16, 2021

Applies to:

Oracle Banking Digital Experience - Version 18.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

When a retail user without credit cards associated with user logs in to OBDX Application, application shows timeout exception. Other transactions on dashboard also fail with same timeout exception.


ERROR

---------

Request timeout


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Log in using any user who does not have credit cards associated

2.on dashboard user faces Request timeout message



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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