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When User Tries To Download PDF In Schedule Inquiry Menu, Application Shows Error "System can not process this request. Please try again later." (Doc ID 2604461.1)

Last updated on NOVEMBER 14, 2019

Applies to:

Oracle Banking Digital Experience - Version 18.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to download pdf in loan schedule inquiry,
the following error occurs.

ERROR
-----------------------
System can not process this request. Please try again later.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in as retail user
2. Go to Loan schedule inquiry
3. Download pdf

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot download pdf in loan schedule inquiry .

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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