When User Submits Request For E-Statement, Application Shows Error "System cannot process the request currently. Please try later"
(Doc ID 2604543.1)
Last updated on NOVEMBER 14, 2019
Applies to:
Oracle Banking Digital Experience - Version 19.1.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
When user submits request for E-Statement, Application shows error "System cannot process the request currently. Please try later"
ERROR
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System cannot process the request currently. Please try later
STEPS
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The issue can be reproduced at will with the following steps:
log in to the application as retail/corporate User--> account details-->E-statement
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot get the Estatement for any of their accounts.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |