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Logo Not Coming When Doing First Time Login Steps (Doc ID 2604562.1)

Last updated on JUNE 16, 2021

Applies to:

Oracle Banking Digital Experience - Version 19.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Logo not coming when doing first time login steps


EXPECTED BEHAVIOR
-----------------------
Logo should come when doing first time login steps.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Log in as admin--> user managment --> create retail/corporate User---> make sure first time log in steps is enabled for new user----> try to login with newly created user----> on t&c screen and other first time log in screens logo is not coming.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see the bank logo on first time login steps.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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