Retail User Is Not Able To Access Top-Up Term Deposit From Toggle Menu (Doc ID 2605502.1)

Last updated on JUNE 16, 2021

Applies to:

Symptoms

Retail User is not able to access Top-Up Term Deposit from Toggle menu

When access to Top-up under retail dashboard i get this error message , but is able to access from accounts widget under term deposit under dashboard


ERROR
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"No Account(s) available"




STEPS
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The issue can be reproduced at will with the following steps:

Step1: Log in with (Retail User)
Step2: Access Toggle menu--> Accounts--> Term Deposits--> Top Up

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot access top-up from Toggle menu--> Accounts--> Term Deposits--> Top Up.

Changes

Cause

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