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Mismatch in Foreign Exchange Unwind Queue Count between Dashboard and Summary Screen (Doc ID 2605526.1)

Last updated on DECEMBER 18, 2020

Applies to:

Oracle Banking Payments - Version 14.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Foreign Exchange Unwind Queue showing as 0 in Payment Queues Dashboard Summary. On click of View by choosing Foreign Exchange Unwind Queue in drop down, Foreign Exchange Unwind Queue summary page loading with records. Where as count in dashboard for the same shown as 0.

For Xborder incoming/outgoing, Book transfer, DD payment types - Foreign Exchange Unwind Queue count displayed in dashboard not matching with summary screen.

EXPECTED BEHAVIOR
-----------------------
Summary and Dashboard count should match for Foreign Exchange queue

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Check Summary Screen count
2. Check Dashboard count


Cause

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In this Document
Symptoms
Cause
Solution
References


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