OT- Not Able To View The Messages In MSDMSPRV For OT Saved Contracts (Doc ID 2606072.1)

Last updated on NOVEMBER 25, 2021

Applies to:

Symptoms

ACTUAL BEHAVIOR
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The user is saving an OT contract and then querying the same through MSDMSPRV but user is not able to see the preview of the message to be generated .

EXPECTED BEHAVIOR
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Once the user has saved the contract , user should be able to see the preview of the message to be generated .

STEPS
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The issue can be reproduced at will with the following steps:
1.Save an OT Contract.
2.Go to Screen MSDMSPRV
3.Query the same .
4.The user is not able to preview the message which will generate shortly after authorization

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot see the preview for messages in MSDMSPRV for OT module .
Message preview screen is used to preview messages, before authorization .The same is not happening for OT module .

Cause

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