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Login Page Not Coming After User Session Is Timeout In Android (Doc ID 2606969.1)

Last updated on JUNE 16, 2021

Applies to:

Oracle Banking Digital Experience - Version 19.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Login page not coming after User session is timeout in Android


EXPECTED BEHAVIOR
-----------------------
Login page should come after User session is timeout in Android

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Login to OBDX Mobile app as retail/corporate User---> Leave the app idle till session is expired ---> try to access the app after the session expired---> it will show the message "Session Expired "and when we click on "OK" Button---> it should redirect to Login screen but it is not redirecting.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see the login page again once user session gets timed out.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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