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Unable to delete loan contract - EI-PND02 (Doc ID 2607221.1)

Last updated on NOVEMBER 12, 2019

Applies to:

Oracle FLEXCUBE Universal Banking - Version 3.4 and later
Information in this document applies to any platform.

Symptoms

On : 3.4 version, Production Support-SET

When attempting to delete the loan contract
the following error occurs.

ERROR
-----------------------
EI-PND02 - Delete process completed. Check log table for status


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Need to select a customer for which packing credit loan can be booked
2. Identify forward contract having sequence mismatch
3. Book a contract by linking forward contracts identified.
4. Try to delete the loan contract before authorization.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue,
1. Loan can't be disbursed to the customer account.
2. At current rate forward contract will not be liquidated.

Cause

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In this Document
Symptoms
Cause
Solution


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