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"GET REFRESH TOKEN FAILED" Error Comes in Security Settings When User Is Trying to to Manage Pin/Pattern/Touch ID (Doc ID 2607604.1)

Last updated on NOVEMBER 13, 2019

Applies to:

Oracle Banking Digital Experience - Version 18.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
When user go to security settings and proceed after entering his/her password to manage pin/pattern/touch ID, it shows the error "GET REFRESH TOKEN FAILED".


STEPS
-----------------------
1. Log in to mobile application.
2. Navigate to Settings and enter credentials to manage Pin/pattern/Touch ID.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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