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In User Management Screen, Retail User Details Are Not Being Fetched From Back-end Core Banking Host (Doc ID 2607630.1)

Last updated on NOVEMBER 13, 2019

Applies to:

Oracle Banking Digital Experience - Version 18.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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For retail user, user details are being fetched from OBDx database, instead of back-end host.

EXPECTED BEHAVIOR
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If user is retail user, user details should be fetched from host.

STEPS
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1. Create one retail user.

2. Change the mobile number and email address in core banking.


2. Notice that for that user, mobile number and email details are displayed from OBDX database instead of back end core banking database.

Changes

Details of a retail user (Phone Number / Email ID) has been changed in Core Banking.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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