In Activity Log, the transaction status is shown different to Initiator and Approver
(Doc ID 2608373.1)
Last updated on NOVEMBER 17, 2019
Applies to:Oracle Banking Digital Experience - Version 220.127.116.11.0 and later
Information in this document applies to any platform.
Upon performing the own transfer then rejecting the transaction, with below steps, the transaction status is shown different to Initiator, Approver 1 and Approver 2.
The issue can be reproduced at will with the following steps:
1 - Perform own account transfer under maker user
2 - Check transaction status in activity log. Currently it is “in progress”
3 - Log in under user checker 1 for first approval. Transaction is found under pending for approval with status “In progress”
4 - Reject the transaction. As Checker 1 can see in the action list, the transaction has status “Rejected”. Yet if Checker 1 changes the view to viewer, then status will be as “In progress” under the activity log which is incorrect.
5 - Log in under username maker 1 to check its status. It is under rejected in the activity log, yet its status is “in progress”.
6 - Log in with the second approver to complete the approval process since we have 2 checkers. The transaction is not there as it was already rejected by the checker 1.
7 - checker 2 now switch to viewer role , the transaction will appear with status “in progress” which is incorrect.
8 - Switch the role to maker of maker 1, the transaction status here is rejected.
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