My Oracle Support Banner

In Activity Log, the transaction status is shown different to Initiator and Approver (Doc ID 2608373.1)

Last updated on NOVEMBER 17, 2019

Applies to:

Oracle Banking Digital Experience - Version 18.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Upon performing the own transfer then rejecting the transaction, with below steps, the transaction status is shown different to Initiator, Approver 1 and Approver 2.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1 - Perform own account transfer under maker user
2 - Check transaction status in activity log. Currently it is “in progress”
3 - Log in under user checker 1 for first approval. Transaction is found under pending for approval with status “In progress”
4 - Reject the transaction. As Checker 1 can see in the action list, the transaction has status “Rejected”. Yet if Checker 1 changes the view to viewer, then status will be as “In progress” under the activity log which is incorrect.
5 - Log in under username maker 1 to check its status. It is under rejected in the activity log, yet its status is “in progress”.
6 - Log in with the second approver to complete the approval process since we have 2 checkers. The transaction is not there as it was already rejected by the checker 1.
7 - checker 2 now switch to viewer role , the transaction will appear with status “in progress” which is incorrect.
8 - Switch the role to maker of maker 1, the transaction status here is rejected.


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.