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Account Statement PDF Generation Failed with "font without font-triplet" Exception (Doc ID 2608752.1)

Last updated on SEPTEMBER 10, 2020

Applies to:

Oracle Banking Digital Experience - Version 18.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms


When user try to open downloaded account statement PDF, it shows "Failed to Load PDF document".

ERROR
-----------------------
Failed to Load PDF document

 

LOG

------

font without font-triplet

 

 



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to CASA account statement
2. Download statement in pdf file
3. Open the downloaded PDF



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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