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Claim Payment - Invalid Account And Branch Combination. (Doc ID 2608885.1)

Last updated on JUNE 16, 2021

Applies to:

Oracle Banking Digital Experience - Version 18.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to claim payment by user,
the following error occurs.

ERROR
-----------------------
Invalid account and branch combination.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Claim Money
2. Do Registration
3. Log in with the same user


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot claim money.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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