Customer Balance Inquiry using function id STDCUSBL on Fetching Account Balance detailed failed with error ST-OTHR-001 (Unhandled Exception)
(Doc ID 2609478.1)
Last updated on NOVEMBER 13, 2019
Applies to:
Oracle FLEXCUBE Universal Banking - Version 12.0.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.0.3 version, Production Support-SET
When attempting to Fetch Details of Account Balance using Customer Account Balances (function id STDCUSBL)
the following error occurs.
ERROR
-----------------------
ST-OTHR-001 (Un-handled Exception)
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Access the Application
2. Go to Function id STDCUSBL(Customer Account Balance)
3. Enter Account no and Query for Balance Inquiry
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot Fetch the detailed balance on the Account
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |