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Narrations Keyed During Cheque Deposits Changes To Default For Remote Authorisations (Doc ID 2609490.1)

Last updated on NOVEMBER 20, 2019

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
The narration field value are getting changed to default value during cheque deposit transactions once the transaction is sent for remote authorization.

EXPECTED BEHAVIOR
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The Narration Value should be same as the Maker's input till the transaction is getting completed.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login to Flexcube Application with valid credentials
2. Navigate to 6501 Screen
3. Enter the mandatory values Account Number, Cheque Currency, Narration values, etc and then click on pick up.
4. Then send it for authorization.
5. Pick the transaction in the Maker's Workflow screen and check for the Narration Key value of that transaction.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, Narration Key values are getting changed to default value in 6501 Screen.

Cause

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In this Document
Symptoms
Cause
Solution
References


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