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Outbound GPI Cancellation- Error occurs when Tag 79 narrative line1 has field value length less than 4 (Doc ID 2609508.1)

Last updated on DECEMBER 25, 2019

Applies to:

Oracle Banking Payments - Version 14.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.3.0.0.0 version, Implementation Support

Outbound GPI Cancellation- Error occurs when Tag 79 narrative line1 has field value length less than 4

ERROR
-----------------------
"System error occurred. Contact system administrator for assistance"


STEPS
-----------------------
The issue can be reproduced with the following steps:

  1. Go to PXSOVIEW [Cross Border Payments View Summary] screen
  2. Filter a transaction with GPI agent as Yes
  3. Click on cancel request
  4. Enter Tag 79 narrative line1 field value less than 4 characters
  5. Click on save

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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