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Attachment Name Comes As Garbage When The Attachment Name Is In Arabic (Doc ID 2610857.1)

Last updated on NOVEMBER 19, 2019

Applies to:

Oracle Banking Digital Experience - Version 19.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
---------------
Attachment name comes as Garbage when language is Arabic.

EXPECTED BEHAVIOR
-----------------------
Attachment name should be same as the admin sent.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in to Retail User
2. Access Mails -> Compose
3. Choose a subject in Arabic and write message in Arabic and send it.
4. Log in as BANK ADMIN
5. Access Inbox -> Reply on the received message with attaching a document named in ARABIC.
6. Re-log in to Retail User.
7.Access Inbox and view the reply.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view attachment name sent by admin.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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