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Clicking Enrich while creating a new FT Contract in FTDTRONL Fails with Unhandled exception FT-OTHR-001 (Doc ID 2612364.1)

Last updated on NOVEMBER 21, 2019

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to click on enrich while booking an FT contract in FTDTRONL Screen
the following error occurs.

ERROR
-----------------------
FT-OTHR-001 Unhandled exception


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Launch FTDTRONL Screen
2. Click New and input basic details like product code
3. Click on enrich and check if SYSTEM has successfully enriched product default values
4. Fill in remaining details and save the contract

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot book an FT Contract successfully

Changes

 Deployment of patch set 12.3.0.10.0 from 12.3.0.7.0

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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